Flexireo runs rework with your external rework partners in one place: find the right partner, compare quotes, award the job and follow every unit until it is back in stock. Your rework partners report from a phone. You stop chasing them.
50,000+products already processed in a live rework operation for a multi-country European sporting goods retailer
For quality teams at apparel and footwear brands. Unlimited users and rework partners, nothing to install.
Rework partner in Porto, production so far
Training jacket, zip replacement, NC-2026-021
Built over two years inside a live rework operation for a multi-country European sporting goods retailer.
The quote is in an email thread, the progress in a WhatsApp group, the unit count on a delivery note and the photos on someone's phone. When the invoice arrives, nobody can say for sure how many units were really fixed. Flexireo keeps all of it on one record per batch, shared with the rework partner.
Rework record
one per batch, shared with the rework partner
Step 1 · Find the partner
Filter your rework partners by what they can do (stitching, zips, finishing, leather repair, embellishment) and by free capacity in your window. Their track record sits next to each name: on-time rate, Not OK rate and how fast they answer.
Replaces
Calling three rework partners to ask who has room this month.
Step 2 · Request quotes
Send the same request to several rework partners: products, units, defect, photos and deadline. Each partner answers in the same format, so price per unit, daily capacity and lead time line up and compare at a glance.
Replaces
Quotes in five formats across five inboxes, retyped into a spreadsheet.
Step 3 · Award the batch
Pick the quote and award the batch. The rework partner gets the work order, the photos, the instructions and the deadline in the same place, and the count of units going out starts on the record.
Replaces
A purchase order, a separate email with photos and a phone call to confirm.
Step 4 · Track every unit
The rework partner opens the batch on a phone and reports as the work happens: OK, Not OK, Second life, Damaged or Missing, with photos. You see progress against the plan every day, so a partner that falls behind shows up early, not at the deadline.
Replaces
A WhatsApp group, a Friday phone call and a count that never quite adds up.
Step 5 · Close and score
When the units are back, Flexireo adds up what the batch cost: the awarded price, transport out and back, and a daily carrying cost for every day the stock was blocked. The partner's on-time rate and Not OK rate go to its scorecard, ready for the next request.
Replaces
An invoice you approve without knowing how many units were really fixed.
Your rework partners open the batch on a phone and log every unit as OK, Not OK, Second life, Damaged or Missing, with photos. No app to install, no calls to chase, no spreadsheets to merge.
Sent, arrived, reworked, on its way back: see each unit's status across all your rework partners on one screen, down to the SKU and the daily reports behind it.
Flexireo reviews your rework overnight and emails one summary: what is on track, what needs you, and where to act.
Daily briefing, 07:00
3 things need you today
Example briefing
Awarded price, transport out and back, and the cost of every day the stock sat blocked, added up per batch and per rework partner.
Every closed batch updates the partner's record, so the next award is based on results, not on habit.
From the live operation
In the operation Flexireo was built in, every reworked product went back to the central distribution hub before it reached a store. Nobody had designed it that way; the systems simply knew no other route. For seasonal items, those extra days decided whether the product arrived while demand was still there.
With every unit tracked at the rework partner, reworked products can ship straight to the stores that need them.
How the three ways brands run rework today compare on the questions a quality manager actually asks.
| Question | Email, WhatsApp and spreadsheets | Generic enterprise QMS | Flexireo Rework |
|---|---|---|---|
| Time to start | Already in place | 6 to 12 months | 1 week |
| Finding a rework partner | Memory and phone calls | Not built for external rework partners | Filter by capability, capacity and track record |
| Quotes | Email threads in different formats | Outside the system | One request, quotes side by side |
| Daily progress | WhatsApp and phone calls | Internal users only | Rework partners report per unit from a phone, with photos |
| Cost per reworked unit | Rebuilt by hand, if at all | Rarely tracked | Added up per batch and per rework partner |
| Rework partner access | Whoever is in the group | Per-seat licences | Unlimited users, nothing to install |
| Price | Free, paid for in hidden hours | Quote on request | €1,900 per month, published |
The Rework plan covers 20,000 reworked units a month, with unlimited users and rework partners. The pilot runs one real batch with one rework partner for up to two months, with a full money-back guarantee.
Every reworked unit is documented as the work happens, so the rework part of an ESPR Article 24 disclosure is already in place. When you need donation, recycling and disposal in the same record, the full platform covers them too, without moving your data.
Something not covered here? Ask us directly.
Yes. The Rework plan is built for exactly that: rework, late-stage embellishment and refurbishment at external rework partners. You can add donation, recycling, disposal and the full ESPR disclosure later, without moving your data.
No. Rework partners open Flexireo in the browser on a phone or computer. There is nothing to install and no per-seat fee, so every person at the partner can have their own login.
As many as you need. Every plan includes unlimited users and unlimited rework partners.
€1,900 per month for the Rework plan, with 20,000 reworked units a month included and €0.12 per additional unit. Onboarding a rework partner costs €1,500 per site and typically takes one week. See pricing for the details.
With a pilot: one real batch with one rework partner, for up to two months and 30,000 units, at €950 flat. Setup, training and the first rework partner's onboarding are included, with a full money-back guarantee. If you continue, the €950 is credited against your first month.
About one week from the signed contract. The first project for a multi-country European sporting goods retailer ran in Flexireo seven days after the decision.
No. Flexireo sits next to it and handles the part most QMS tools leave to email: the work at external rework partners, unit by unit. Your QMS keeps the non-conformity itself.
Only the batches you award to it: the products, the instructions, the photos and the deadline. It does not see other rework partners, their quotes or your other batches.
Book a 30-minute demo and show us how rework runs today. If a pilot makes sense, it comes with a money-back guarantee.